CUSTOMER COMMENTS
Below is just a sample of our most recent customer comments:
Please pass on my thank you to the lady ( I think it was Carin or Carly?) who dealt with my order. It was slightly over the cut off time for next day delivery but I needed it as I was going on holiday. It duly arrived in time and saved me on more than one ocassion on my travels.
Excellent service.
Barry (Wrexham)
Great site, great products, great service
Ian (Newcastle)
I'm a Customer Support Manager for www.overclockers.co.uk one of the biggest online retailers of Computer Hardware in the UK and am impressed with the
service and helpfulness of your company, with operations like that you can only be a success. I ordered my products on Wednesday at about 10:30am, it arrived with me at work before 9:30am on the Thursday, the lady who took my order was more than helpful and when I had questions regarding fitting to my car even gave me then number for the manufacturers technical guy. The item is now fitted and fingers crossed working well. I wouldn't hesitate using you again.
- Alexis Grecian
Thank you so much for your help and advice. I'm afraid I'm one of the 'dizzy blonde' variety and had no idea what to ask. Thanks to Marie (obviously not a blonde!) I am now the proud owner of a Road Angel speedtrap machine.
Michelle (Birmingham)
Many thanks for sorting out the problems with my delivery. Even though It was me who give you the wrong address you sorted it out for me. I found your staff to be courteous, well informed and quick to respond. It's nice to see a company on the internet that deals with customers as people. Once again.
- Many thanks - P.J. Dillon - Worcs
Just a quick note to say how good and simple your web site is. It makes a change from the very hard to navigate sites that one comes across very frequently.
- Kind Regards - Andrew
This is my 2nd order. I was delighted with the quality of the first order and the speed with which i received it.
Jeff Norway
....went to Halfords and 2 other internet sites before I bought from you. As I said on the phone, you were the only ones who knew what you were talking about re the New Road Angel. As far as I'm concerned, you (and the Road Angel) leave the competition standing.
Paul (Shropshire)
I'm a big exponent of giving credit where it's due, so I'd just like to take this opportunity to let you know what a great job Marie James is doing. She's made buying my new Snooper from you completely painless. Marie replied to my initial query regarding price matching (£105 difference!) within minutes, answered all my questions and kept me up to date with the expected delivery date daily since I orderd - Fantastic service from the word go, right until the package arrived at 9:30 today.
- Many thanks. - Simon Pow
Dear Mark,
Just wanted to let you know that the Road Angel Navigator arrived by post this morning!!! THANK YOU once again for all your help, and guiding me through with answers to my questions :@)
I will get everything set up over the weekend, and look forward to using the system... I have already spoken with friends, and said how helpful you have been... once they have seen mine in operation, and if they are interested, would it be ok to give them you email address?
Have a great day :@) -Martin (London)